This page provides a full overview of how the pg99 platform collects, uses, and protects your personal information. Please read this policy carefully before using our services.
Last Updated: 2026
When you register at pg99, we collect your name, mobile number, date of birth, and password. This information is essential for managing your account and verifying your identity. When processing payments via mobile banking methods such as bKash, Nagad, or Rocket, transaction details are collected — however, your full financial credentials (such as your PIN or password) are never stored.
Additionally, your device type, operating system, browser name and version, IP address, and session duration are collected automatically. This information is used to improve platform performance and ensure security. Data on which pages you visit, how long you stay, and what types of games or betting you engage with is also collected to help personalize your experience.
Pg99 uses collected information for five main purposes. First, to manage your account and ensure secure login. Second, to accurately process financial transactions such as deposits and withdrawals. Third, to analyze your preferences and habits in order to present more relevant offers and content. Fourth, to detect fraudulent activity and maintain platform security. Fifth, to improve customer support and contact you when needed.
Your information is never sold to third parties. However, it may be shared with relevant authorities where required by law or to protect your own safety. pg99 collects only the information that is strictly necessary — no unnecessary personal details are ever requested.
The pg99 platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences, language settings, and login status. This saves you time by eliminating the need to re-enter information on every visit, making your experience smoother overall.
We use three types of cookies: essential cookies (required to keep the platform running), functional cookies (which save your preferences), and analytics cookies (which monitor page performance). You can disable cookies through your browser settings, though doing so may limit certain features of the platform. pg99 never uses third-party advertising tracking cookies.
Pg99 stores all your personal information using industry-standard encryption technology. SSL/TLS encryption is applied during data transmission to prevent any third party from intercepting or reading your information. Our servers are hosted in secure data centers, and regular security audits are conducted.
Your information is retained only for as long as necessary to provide our services or to meet legal obligations. Upon account closure, personal data is deleted after a set period; however, financial transaction records may be retained for a specified duration in accordance with regulatory requirements. pg99's internal staff can only access data on a need-to-know basis, and a log of all access is maintained.
Pg99 believes you should have full control over your own information. We therefore grant users the following rights: First, the right to access — you may request a copy of the information we hold about you at pg99 at any time. Second, the right to correction — if any of your details are incorrect, you may request that they be updated. Third, the right to deletion — requests to delete your data are accepted under certain circumstances, though complete deletion may not always be possible where legal obligations apply.
To submit any data-related request, please get in touch with our support team. Once your request is received, we will respond within the designated timeframe. All data actions will only be taken after your identity has been verified, which is done solely for your protection.
Pg99 reserves the right to update this Privacy Policy as needed. In the event of significant changes, a notice will be published on the platform and the date of the update will be indicated at the top of the page. Continued use of the platform following any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
If you have any questions, concerns, or data-related requests regarding our Privacy Policy, please contact our support team. You can reach us at: support@pg99-baji.com. Our support team is available 24/7, seven days a week, and provides assistance in Bengali. Protecting your information is our top priority, and pg99 is committed to operating with full transparency and accountability.
If you have further questions about pg99's Privacy Policy, visit our FAQ section or join us today.