Enjoy the entertainment, but know your limits. pg99 believes that responsible gaming is the foundation of a truly enjoyable experience. This page has everything you need to stay healthy and safe.
Your safety is our priority — always.
Pg99 is more than just an entertainment platform — we genuinely care about the mental and financial well-being of every user. When gaming or betting stops being a source of fun and starts causing stress, it's no longer healthy entertainment. We want you to always stay in control and see gaming as a small, enjoyable part of your life — nothing more.
At pg99, responsible gaming isn't an obligation — it's a core part of who we are. We believe that mindful, measured gaming is far more enjoyable in the long run. That's why we've built tools into our platform to give you full control over your gaming habits. Whatever you need, our support team is always here for you.
When gaming or betting starts to become a problem, certain warning signs tend to appear. Recognizing them and acting early is crucial. If you notice even one of the signs below, please pause, reflect, and seek support if needed.
The most effective approach to responsible gaming is setting limits before you start. Decide how much BDT you're willing to spend on gaming each week, and stick to that limit strictly. Remember — only bet what you can afford to lose, and never use borrowed money or savings to fund your gaming.
The same principle applies to your time. Decide in advance how long you'll play each day or week, and stop when that time is up. Before you start, set a clear time limit — write it down if it helps. Always prioritize time with family, hobbies, or exercise over gaming. Gaming should never be the center of your life; it's simply a leisure activity, nothing more.
Pg99 provides a range of tools to help users manage their gaming habits. Set deposit limits — you can pre-set the maximum amount of BDT you're able to deposit on a daily, weekly, or monthly basis. Once set, limits take effect immediately, and a mandatory waiting period applies before any increase can be made.
If you feel like you need a break, you can temporarily suspend your account for a set period — anywhere from a few days to a few weeks. For more serious situations, permanent or long-term self-exclusion options are also available to help you step away from the platform entirely. Using these tools isn't a sign of weakness; it's a sign of self-awareness and taking care of yourself.
Pg99 strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and additional ID may be requested in cases of doubt. We are committed to protecting minors, and any account found to be in violation of this policy will be closed immediately.
A message to parents and guardians — keep your devices and account details out of reach of children. If you have children at home, use a strong password on your gaming account and make it a habit to log out after each session. Using internet filtering software for children is also an effective step worth considering.
If you feel that gaming is having a negative impact on your life, don't try to face it alone — seek professional help. Reaching out is an act of courage, not weakness. Talk to a family member or trusted friend; sometimes having someone listen can make all the difference. Consider speaking with a mental health professional or counsellor who has experience with gaming addiction.
The pg99 support team is always here for you. If you need help setting account limits, taking a break, or using any of our self-control features, don't hesitate to get in touch. Email: support@pg99-baji.com — we're available 24/7, seven days a week. Remember, keeping balance in your life is the greatest win of all.
At pg99, we want you to stay healthy and happy. Visit our FAQ section for more information, or join our responsible platform today.